As the owner of Sazón Fuego in Meriden, I’ve experienced firsthand how artificial intelligence has become an essential tool for small businesses like mine. What started as curiosity about new technology has transformed into a practical advantage that helps my restaurant compete and thrive.
AI has revolutionized our daily operations in ways I never imagined. Tasks that used to consume hours of my time — like tracking inventory, analyzing sales patterns, and managing schedules — are now streamlined through intelligent systems. I can predict which dishes will be popular on any given day, optimize our ingredient orders to reduce waste, and ensure we’re properly staffed during peak hours. These insights help me make smarter decisions about everything from menu planning to staffing.
The financial benefits have been remarkable. By automating routine administrative tasks, I can focus on what matters most: creating exceptional dining experiences for our customers and building relationships in our community. AI tools help me understand our cash flow patterns, identify cost-saving opportunities, and plan for seasonal fluctuations — capabilities that were once available only to large restaurant chains with dedicated analytics teams.
What impresses me most is how accessible these tools have become. As a small business owner without an IT department, I was initially hesitant about adopting new technology. However, today’s AI solutions integrate easily with our existing point-of-sale systems and require minimal technical expertise. The cloud-based platforms we use are user-friendly and provide immediate value without significant upfront investment.
The impact extends beyond operational efficiency. AI helps Sazón Fuego compete more effectively with larger establishments by giving us sophisticated tools to understand our customers, optimize our offerings, and manage our resources. We can now provide the kind of personalized service and consistent quality that builds loyal customers and drives word-of-mouth referrals.
When small businesses like mine operate more efficiently, we contribute more to our local economy. We can reinvest savings into growth, hire additional staff, and support other local suppliers. AI isn’t replacing the personal touch that makes restaurants like Sazón Fuego special—it’s amplifying our ability to serve our community better while building a sustainable, profitable business.
Connecticut’s small businesses are embracing AI not because it’s trendy, but because it works. For restaurant owners and entrepreneurs across our state, these tools represent a smart investment in our future competitiveness and success.
