With these challenges in the backdrop, Kenny said small business owners are shifting away from AI anxiety to adaptability.
“They’re leaning into the opportunities AI brings to upskill, streamline, and stay competitive,” she pointed out.
HR managers should adapt training, recruitment and development programmes as AI becomes more widespread, according to the report.
With AI, automation, and data analytics skills needed to stay competitive, it urged organisations to have targeted, flexible education models that can equip the workforce to meet technological demands.
